What's the first step to emotional intelligence? Understanding yourself. In this clip, speaker and author Heather Mylan-Mains breaks down self-awareness — including a painfully relatable story about getting a "we need to talk" message from her boss, and what it reveals about how our brains react before we have any real information.

The takeaway: our feelings are real, but they're not always facts.

📖 Heather is the author of "Unwrapping Forgiveness: The Gift of Mercy and Grace" and speaks nationally on emotional intelligence, communication, and change.

#EmotionalIntelligence #SelfAwareness #KeynoteSpeaker #PublicSpeaking #ClarityChangeHealing